Crimson

Privacy Policy

Effective Date: 1 Aug 2025

At Crimson, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and store information from your Instagram business account when you use our app.

1. Information We Collect

We may collect and process the following categories of information:

1. Information You Provide Directly — This includes, but is not limited to, information you input into our platform such as your name, email address, preferences, settings, and any other data you submit.

2. Information From Authorized Connections — If you choose to connect your account with third-party services (such as social networks, communication platforms, or other integrations), we may receive information from those services in accordance with the permissions you grant. This can include profile information, posts, messages, analytics data, and other content made available via their APIs.

3. Usage Data — Information automatically collected about how you interact with our platform, such as IP address, device type, browser type, operating system, and access times.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Personalize your experience
  • Facilitate integrations with third-party services you have authorized
  • Respond to support requests and inquiries
  • Ensure compliance with our Terms of Service

We do not sell, rent, or otherwise share your personal information with third parties, except as required by law.

3. Data Retention and Removal

We retain your personal information only for as long as necessary to provide our services or as required by applicable law.

You have the right to request the deletion of your personal information at any time. To do so, please contact us at [email protected] or visit our Data Deletion Request page for detailed instructions. Upon receiving your request, we will take reasonable steps to delete your data from our active systems.

3. Third-Party Services

If you choose to connect to third-party services, their collection and use of your data are governed by their respective privacy policies. We are not responsible for the privacy practices of these third-party services.

4. Changes to This Policy

We may update this Privacy Policy from time to time. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically.